Blog
Messaging and content help for nonprofit communicators
Why strategy comes first in nonprofit communications
by Marlene Oliveira | Sep 24, 2025 | Marketing communications
“We need to put more order into our communications. To increase the impact of our comms, we need everything working together: channels complementing each other, and clarity on roles and responsibilities.” The executive director of a nonprofit organization recently...
Revisiting your nonprofit’s website content strategy: Q&A with Markus Stadelmann-Elder
by Marlene Oliveira | Jun 9, 2025 | Website content
How old is your nonprofit organization’s website content strategy? When should you revisit it? For Markus Stadelmann-Elder, the right interval was five years. I’ve collaborated with Markus in so many ways over the years that I’m sure I’ve lost track of some. Markus is...
From partial revamp to brand new site: website content Q&A with Susan Haldane
by Marlene Oliveira | May 12, 2025 | Website content
In early 2024, I started working with Susan Haldane at Threads of Life to update specific sections of the nonprofit’s website. We developed a website content strategy for the programs and services section, but after sharing the strategy internally, the organization's...
Annual report as a podcast: Q&A with Equality Fund’s Sarah Matsushita
by Marlene Oliveira | Apr 15, 2025 | Branding, Marketing communications, Storytelling
Have you ever struggled with the right format for your nonprofit’s annual report? A printed document, a PDF posted on your website, a fully interactive microsite… What about a podcast series? Earlier this year, my friend and colleague in the nonprofit communications...
Why brand messaging is fundamental: Q&A with nonprofit communicator Meg Shannon
by Marlene Oliveira | Feb 4, 2025 | Branding
I’ve been talking, writing, and teaching about nonprofit communications fundamentals for several years, and this year, I decided it’s time to bring in some new perspectives. Toronto writer and communicator Meg Shannon is the first person I reached out to with my idea...
Identifying your nonprofit’s audiences: be specific
by Marlene Oliveira | Jan 13, 2025 | Audiences
How does your nonprofit organization identify, group and categorize your audiences? Are you focused on what your organization wants from audience members? Or, do you think about what draws and connects them to you? When I first discuss audiences with a new client,...





