Here are some of the nice things my clients have said about working with me.

“We worked with moflow to refine our brand personality and messaging and love the outcome! Marlene sought feedback from our Board and staff team and was able to capture and refine the ways we talk about who we are and what we do.

We particularly appreciated Marlene’s background in not-for-profits and expertise in messaging. It has already made a difference in how we promote our social enterprise and we’re also looking forward to the change it will make over time.”

Shelley Robinson

Executive Director, National Capital FreeNet

“I worked with Marlene to create a brand messaging platform for the Stephen Lewis Foundation. She worked seamlessly with different teams to tap into our own expertise about who are, and the work we do, then used it to craft a unified set of messages, language, and priority audiences.

The end result is an extremely valuable document that will be a key tool in our communications work. Marlene brings a lot of valuable experience to her consulting, is organized and structured in her approach, and a gem to collaborate with.”

Jennifer Fowler

Director of Communications, Stephen Lewis Foundation

“The experience of working with Marlene to clarify and plan our website content has been invaluable in ensuring we meet our digital customers’ needs with our new site.

The process helped us to build a solid navigation/site structure, validated through UA testing, that shows the importance of putting the content strategy first.”

Sandy Heubner

Digital/Direct Marketing Manager, Workplace Safety & Prevention Services

“Over the last five years, Marlene has delivered exceptional communications strategies, tools, and recommendations through a variety of projects — most recently, a communications audit. Beyond a comprehensive map of our existing communications materials, Marlene’s audit provided valuable insights and big-picture guidelines to help build a stronger communications foundation for our team as a whole.

I always appreciate her approach to stakeholder consultations, which leave our whole team feeling heard and help build consensus around our next steps. Her detailed final report gave us a clear roadmap for stronger communications processes, messaging, and tactics.”

Nicole Meredith

Director, Fundraising Communications (GM), YMCA of Greater Toronto

“Marlene goes out of her way to ensure project needs are met. Her approach of starting with a messaging strategy helped us tremendously and after going through this experience with Marlene, I think it is the most important part of planning a website.”

Pamela Uppal

Director of Policy, Ontario Nonprofit Network

“A gem! That’s the easiest way to describe working with Marlene. The process is seamless, and she has utmost concern for quality, character and business acumen, that translates into stunning stories.

I have found her thoughtfulness and genuine care about the subjects translate into compelling and meaningful stories that will engage our audience; helping our organization profile great people for great causes.”

Sarah McPherson

Director, Communications & Development, Oakville Community Foundation

“Marlene truly understands what it’s like to work in the nonprofit space. The thoughtfulness of her approach and the quality of resources she puts out are always absolutely on point.

For this reason, when my in-house team at Cultural Vistas was in a bind and needed copywriting support, Marlene was the first person we reached out to. Unsurprisingly, our team could not be any happier with the decision to work together.”

Anthony Naglieri

Senior Director of External Affairs, Cultural Vistas

“Our small non-profit had limited resources, misaligned expertise, and limited confidence and capacity to communicate clearly and effectively.

Marlene aligned new, realistic communications goals with the existing critical organizational strategic goals. She identified the gaps and opportunities, guiding the team through the development of rigorous new streamlined practices that leverage our limited resources towards stronger, mission-driven communications.”

Alan Cherwinski

Executive Director, AlphaPlus

“After working with Marlene many times over the years, I turned to her for help developing our new storytelling strategy. Her experience working with nonprofits is invaluable as she clearly understands the relationships and internal dynamics. She provided a practical framework for storytelling that leverages current resources while pushing us to improve our approach and expand in new ways.”

Sherry Calder

Executive Director, Communications & PR, Diabetes Canada

“Marlene is the quintessential professional. During our website strategy development, she anticipated questions I did not even know I had and was poised with answers that made both the process and product seamless.

Her process helped us clarify the intent and audiences for the website and I particularly appreciated her preparedness during the discovery phase of the project. She also uncovered alignment across the teams in our organization, which helped us move forward efficiently.”

Simone Dalton

Director, Communications, Toronto Foundation

“When working with Marlene (and we’ve been working together for more than a decade), I’ve always felt that she really cared for and understood our work. It’s never been just about the project. Our communications results are so much better for that.”

Markus Stadelmann-Elder

Director of Communications, Maytree

“Marlene’s process for planning website content has helped us really drill into the essence of our brand. She made us do the hard work of thinking deeply about who we are and who we serve.

Working with her to strategize before writing has made us better able to tell our story and generally speak more intelligently about what we do in our community.”

Michael Salem

Senior Manager, Communications and Creative Services, Oakville Community Foundation

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